1.1 Phamaserv GmbH takes the protection of your data very seriously. Our Privacy Policy is designed to inform you of our practices regarding the collection, use and disclosure of information that you may provide through the mobile application of Liftango Ltd, the operator of the app. Liftango Ltd processes the data on behalf of Pharmaserv GmbH.
1.2 By using this App or any of the services we offer, you consent to the collection, use and disclosure of such personal information in accordance with this Privacy Policy and you agree to be bound by it and be bound by it as legally binding.
Name and contact details of the person responsible:
Pharmaserv GmbH, Emil-von-Behring-Str. 76, 35041 Marburg
Contact details of the data protection officer:
Stephan Menzemer,
acting on behalf of GvW Graf von Westphalen GmbH
Legal basis of processing:
Art. 6, Para. 1, f) DS-GVO: The protection of the legitimate interest of the person responsible is the efficient parking space management at the Behringwerke Marburg site. Personal data is collected and processed for this purpose.
The following personal data is made available from the App Pharmaserv GmbH:
Storage of personal data:
We delete or anonymize your personal data that you have provided to us when the contractual relationship with you has ended or you revoke your consent and all mutual claims have been met and there are no other statutory retention requirements or statutory justifications for storage.
Irrespective of this, we will delete your data after one year of inactivity.
You have the following rights:
Information
You can request confirmation from the person responsible as to whether personal data relating to you is being processed by us.
If such processing is present, you can request information from the person responsible for the following information:
You have the right to rectification and/or completion from the person responsible if the processed personal data concerning you is incorrect or incomplete. The person responsible must make the correction immediately.
Under the following conditions, you can request that the processing of your personal data be restricted:
If the processing of the personal data concerning you has been restricted, this data - apart from its storage - may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State are processed.
If the restriction of processing has been restricted according to the above conditions, you will be informed by the person responsible before the restriction is lifted.
You can request the person responsible to delete the personal data concerning you immediately, and the person responsible is obliged to delete this data immediately.
The right to erasure does not exist if processing is necessary:
You have the right to receive the personal data concerning you that you have provided to the person responsible in a structured, common and machine-readable format. In addition, you have the right to transmit this data to another person responsible without hindrance by the person responsible for providing the personal data, provided that
In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one person responsible to another person responsible, insofar as this is technically feasible. The freedoms and rights of other people must not be impaired by this.
The right to data portability does not apply to processing of personal data that is required to perform a task that is in the public interest or in the exercise of official authority that has been assigned to the controller.
You have the right, for reasons that arise from your particular situation, at any time against the processing of your personal data, which is based on Art. 6 Para. 1 lit. e or f GDPR to file an objection; this also applies to profiling based on these provisions .
The person responsible no longer processes the personal data relating to you unless he can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
In connection with the use of information society services, you have the option – notwithstanding Directive 2002/58/EC – to exercise your right to object by means of automated procedures that use technical specifications.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, your place of work or the place of the alleged infringement, if you believe that the processing of the personal data concerning you violates the GDPR. The supervisory authority to which the complaint was lodged will inform the complainant about the status and the results of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR.
The competent supervisory authority is the Hessian Commissioner for Data Protection and Freedom of Information, Gustav-Stresemann-Ring 1, 65189 Wiesbaden.
2.1 The following personal information or data (information that can be clearly assigned to you) about you may be collected and processed in the app:
2.1.1 Certain information required to register with the App or to access other services we provide (e.g. map services), including your name, address and, if you are a driver, certain information about your vehicle etc.;
2.1.2 your email address;
2.1.3 A mobile phone number;
2.1.4 A record of any correspondence between you and Liftango Ltd;
2.1.5 A record of any rides you have placed with or through the App;
2.1.6 your responses to surveys or questionnaires that we may send you;
2.1.7 Information about your access to the App and the resources you access;
2.1.8 Information required when reporting a problem with the App.
2.2 Such information will only be collected if you provide it voluntarily. You do not have to provide any personal data, but in this case you will not be able to use all the services offered.
2.3 Even without your direct provision, information is collected through the use of various technologies and methods such as Internet Protocol (IP) addresses. This method neither collects nor stores personal data.
2.4 An IP address is a number assigned to your computer by your internet service provider (ISP) so that you can access the internet. These addresses are generally considered non-personally identifiable information, as in most cases an IP address is unique to your internet service provider or the large company or organization that provides your internet access (e.g. your employer if you are at work). , can be traced back.
2.5 Your IP address is used to diagnose problems with the server, to report aggregate information and to determine the quickest route for your computer to connect to the App, and to administer and improve the App.
3.1 We may use this information to:
3.1.1 make general improvements to the App;
3.1.2 to perform and apply obligations arising from the agreements between you and us;
3.1.3 enable you to use functions of the app and other services (e.g. map services);
3.1.4 contact you and let you know about changes to the App or the Services we provide (unless you have asked us not to do so);
3.1.5 to analyze how users use the app and for internal marketing and analysis purposes based on non-personal metrics.
3.2 We do not sell your information to third parties, nor do we use it for any form of third party marketing.
4.1 We do not share any information you provide through the App with any third party, except:
4.2.1 As part of the provision of our Services, information may be shared with a passenger (if you are a driver) or with a driver (if you are a passenger).
Information shared with Liftango Ltd as part of customer support may be passed on to third parties for processing. This can be contact details such as email and relevant information about the carpool trips.
4.2.2 If we are under a duty to disclose or share your personal information in order to comply with any legal obligation ( for example, if required by a court order or to prevent fraud or other criminal activity);
4.2.3 To enforce any terms of service applicable to the App or to enforce any other terms and agreements applicable to our Services;
4.2.4 We may transfer your personal data to a third party as part of a sale of some or all of our business and assets to a third party or as part of a business reorganization or reorganization. In the event of such a transfer, we will obtain your prior consent;
4.2.5 To protect the rights, property or safety of Pharmaserv GmbH, the users of the app or other third parties.
4.3 Except as set out above, we will not disclose any of your personal information unless you give us permission to do so.
5.1 We will take all reasonable steps in accordance with our legal obligations to update or correct any personal data in our possession that you submit via this App.
5.2 You have the right to access data concerning you. Your right of access may be exercised in accordance with local laws. If you would like to see information about the personal information we hold about you, please contact us via the app's internal function.
5.3 We take all appropriate measures to protect your personal data when data is transmitted from the app to the backend and to protect such data from loss, misuse and unauthorized access, disclosure, alteration or destruction. We use the latest technologies and encryption software to protect your data and work with strict security standards to prevent any unauthorized access to this data.
5.4 If you use your email or phone number to register in this app, you are also responsible for taking appropriate measures to protect them from unauthorized access.
6.1 This app contains links and references to other apps and websites. Please note that this privacy statement does not apply to these websites.
6.2 We are not responsible for the privacy policies and practices of apps that are not operated by us, even if you access them through the app. We encourage you to review the policies of each app you visit and contact its owner or operator if you have any concerns or questions.
6.3 If you arrived at this App via a third party app, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party app and encourage you to review the policies of that third party app and feel free to contact us with any concerns or questions to their owner or operator.
7.1 We conduct analyzes of the behavior of users of our services in order to gain insights for service optimization. These evaluations are carried out using pseudonyms, ie the username and other identifying features are replaced with a random character for this purpose, which makes it impossible or much more difficult to identify a specific natural person. We do not use any proprietary marketing or advertising cookies within our apps.
7.2 As part of the services offered to you via the app, Liftango employees in the UK have access to the information you have provided for the purpose of customer support (on the legal basis of the EU adequacy decision). The information you provide will be processed (except for customer support purposes) and stored in the European Economic Area. This also includes backups.
We reserve the right to expand and adapt this data protection declaration in the future. We will post details of any changes to our privacy policy in the app to ensure that you are always aware of the information we collect, how we use it and under what circumstances, if any, we share it with other parties.
If at any time you wish to contact us regarding your views on our privacy practices or your personal information (access, update, delete) you may do so by emailing us at SOM-Support@Pharmaserv.de